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Questions about a check, a payment or a refund? Send us a message here.

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Good to know.

Refunds need the receipt ID.
Your agent can fetch it with the receipt tool in the docs. What is refunded is set out in the terms.
We never ask for keys.
SECONDED never asks for a seed phrase or a private key, here or anywhere. Anyone who asks for one is not SECONDED.
Your message, handled simply.
Your message, its topic and the way to reach you, if you give one, are forwarded to our team as plain text. Our service deletes its copy after 30 days; the privacy policy explains the forwarded copy and backups. The form sets no cookies and loads nothing from other sites.